Refund policy
Return & Refund Policy
At COSWAVE, we are committed to delivering premium-quality products. If you're not completely satisfied, we're here to help.
Returns
- Returns can be requested within 7 days of delivery.
- Items must be unused, unwashed, unworn, with original tags and packaging intact.
- Returns that do not meet these conditions may be declined.
Size Exchange
- We offer one free size exchange within 7 days, subject to stock availability.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos. We'll arrange a replacement or full refund after verification.
Refunds
- Refunds are processed after the returned item passes our quality inspection.
- Approved refunds will be credited to the original payment method within 5–7 business days.
Non-Returnable Items
Returns are not accepted for:
- Washed or worn products
- Items without original tags or packaging
- Products damaged after delivery
- Gift cards and Final Sale items (if applicable)
Order Cancellation
Orders can be cancelled only before they are shipped.
Contact Us
For any return or refund queries, please contact us at:
Email: support@coswave.in (update if needed)
Website: www.coswave.in
